Bill Payment Assistance

Operation Round Up®

A program designed by San Bernard Electric Cooperative for members to help members in need and support non-profit organizations in the communities we serve.

As a member of the SBEC you have a choice of assisting members who need help. These are most often the elderly or disabled members on a fixed income. In some cases these members may have had a crisis situation leaving them without the funds to pay their electric bill. Your contribution will also provide support to local non-profit organizations such as fire departments.

By participating in Operation Round Up, SBEC will round off the member's bill to the next higher dollar. For example; if your bill is $126.50 SBEC will round it up to $127.00. The difference of .50 cents goes directly to the Operation Roundup Fund.

Members calling in for assistance will be interviewed to qualify for assistance. The interviewer will need to know the; members' total income, sources of income, if they are disabled, documentation of disability, is this an emergency crisis, documentation of proof of the crisis, age, how many live in household. Funds are distributed fairly and appropriately according to the guidelines set forth by SBEC, without regard to race, national origin, age, physical handicap, religion, or religious practices and lifestyle.

• The recipient must be a SBEC member.
• Funds are applied to the SBEC member’s utility bill.
• Fund limit per SBEC member is $150.00 per request for a total of $500.00 per year.
• Applicant is interviewed by a SBEC employee over the telephone.

To receive assistance from the program please call the Bellville office, (979) 865-3171 or 1-800-364-3171.

When you sign up for service from SBEC you are automatically enrolled in Operation Round Up, to opt-out of the program please call the Bellville office at (979)-865-3171 or (800)-364-3171.